Questions business owners usually ask

Office Pigeon designs beautiful, modern websites, trains intelligent chatbots, builds AI Calling Agents, and structures connected workflow automations. Our systems help businesses look credible, reply faster, follow up on leads, and run with less manual effort.

No technical background is required. We explain our solutions in simple, friendly, helpful words, build and manage all server setups, handle domain details, and provide fully managed solutions.

It includes 1 beautiful responsive landing page, complete phone/desktop formatting, custom client intake forms, WhatsApp message links, social blocks, standard SEO setup, first-year .com domain registration (if available), and hosting setup with complete support.

Yes, the initial build is a one-time $500 investment. After the first year, renewal is $50/year if managed through Office Pigeon. Premium domains are subject to registration premiums.

We will search for close and clever alternatives. If you desire a specific premium domain that carries elevated registration fees, we will coordinate and advise you of options before acquisition.

Yes, the Starter Business Website package includes 1 minor design/copy revision. Additional minor maintenance or wording revisions can be bought for $50, and large functional revisions are provided via custom quotes. Our website templates and custom app packages include clear revision milestones.

Minor revisions include content adjustments, changing imagery assets, color tweaks, or typo fixes. Major edits such as introducing database queries, booking calendar integrations, or building entire sections are quoted depending on depth.

Each chatbot tier includes a distinct monthly message budget (e.g., 10k messages for FAQ Bot, 20k for Lead Bot, 50k for AI Assistant). These limits reset monthly. Extra volume is available in packages of $20 per 1,000 extra interactions.

Your bot will remain active and gently alert our monitoring system. We will reach out to offer standard budget blocks of $20 per 1,000 interactions, ensuring your customers are never left suspended.

Some complex integrations such as Twilio-powered numbers, Stripe processing, customized CRM seats, premium social channel connections, WhatsApp approval needs, unusual international routing, or custom carrier setups may require separate review or additional third-party fees. We keep these transparent and outline them clearly.

Yes. Active chatbot maintenance retainers include integrated system monitoring, error troubleshooting, and response adjustment upkeep. Smart FAQ Bot maintenance is $50/month, Lead & Booking Bot is $150/month, and AI Business Assistant is $300/month. Major feature expansions are priced individually.

Workflow automations connect existing software systems (e.g., matching a website contact submission to Google sheets, creating calendar meetings, and pushing alerts to staff channels). These operate quietly behind the scenes automatically.

Automations start at initial custom setup fees of $100+ along with a basic monthly active monitoring package depending on the complexity and volume of tasks.

Yes, our monthly monitoring ensures we trace errors and fix broken connecting APIs. New workflow chains or new service components are detailed in separate logical updates.

We work on a clear, standard 50/50 payment milestone: 50% upfront to initiate the layout and design steps, and 50% upon final display and approval after we demonstrate the live working solution to you.

Due to custom engineering, human hours, and software commitments, all payments are final unless specified by native local consumer statutes. We outline this in our Refund Policy.

Pip AI is our automated assistant. It answers questions about Office Pigeon, details custom options, suggests solutions based on your goals, and helps you book appointments quickly.

AI Calling Agents are phone and WhatsApp-based assistants that can answer customer questions, collect lead details, handle booking requests, send follow-ups, and notify your team based on your business setup.

Yes, Office Pigeon agents can start in the language chosen during setup and can respond in other supported languages based on the customer language where supported. English is the primary setup language.

Yes, approved outbound use cases can include missed-call callbacks, lead follow-ups, appointment reminders, booking confirmations, review request calls, and payment reminders where appropriate. Cold calling is not included in standard packages and may require separate review.

Yes, clients may request setup with their own existing number, but this can require extra steps from their phone provider, Twilio, WhatsApp, or verification systems. Issues caused by the client existing number, carrier restrictions, provider delays, or third-party approval problems are not covered under standard Office Pigeon support.

WhatsApp support is available where supported by provider rules, business verification, and regional availability. WhatsApp setup may require approval from third-party platforms. Extra usage may be billed separately if fair usage is exceeded.

It depends on the package and business setup. The Lead & Booking Caller usually collects booking requests and notifies the business for approval. The AI Voice Operations Agent can confirm bookings directly when calendar rules, availability, and booking logic are clearly configured.

Call recordings are not included as a standard advertised feature. Call summaries, lead logs, transcripts, and reports may be available depending on the package and provider support.

Extra minutes are billed at a fixed rate of $0.35/min across all AI Calling Agent packages.

No. Office Pigeon does not guarantee sales, revenue, lead volume, or exact business results. AI Calling Agents are designed to help businesses respond faster, reduce missed inquiries, capture lead details more clearly, and improve customer experience.